car towing Melbourne
29 Apr

Getting stranded on a busy Melbourne road is already stressful enough. The last thing you need is to become the target of a towing scam. Unfortunately, as the demand for roadside assistance grows, so does the number of unethical operators looking to profit from vulnerable drivers. At Maningham Towing, we believe in honest, transparent, and professional service. That’s why we’re here to educate you on how to protect yourself from common towing scams and make smarter choices when you need car towing in Melbourne.

Common Types of Towing Scams

When caught in the chaos of a car accident or a mechanical breakdown, it’s easy to fall for a scam. Predatory operators know this and use the opportunity to exploit your stress. Here are the most common scams to be aware of:

1. Bandit Tow Trucks

These operators show up at crash sites uninvited. They often claim to be sent by the police or insurance companies and pressure you into using their services. Once they have your vehicle, they may tow it to a dodgy repair shop or storage yard with inflated fees.

How to prevent it:

  • Never accept help from a tow truck you didn’t call.
  • Ask for identification and verify with your insurer or police.

2. Overcharging and Hidden Fees

Some dishonest companies will present a low initial quote and then pile on hidden charges like hookup fees, storage costs, or administrative charges after your vehicle has been towed.

How to prevent it:

  • Request a full written quote upfront.
  • Ask for a breakdown of all potential charges.

3. Unauthorised Private Property Tows

Your car could be towed from private property without proper signage or consent, and you might be forced to pay excessive amounts for release. This tactic thrives in poorly marked lots or apartment complexes.

How to prevent it:

  • Park only in designated areas.
  • Take photos of signage if you’re unsure about the parking rules.

Red Flags to Watch For

Awareness is your best defence. Here are some key signs you may be dealing with a scammer:

  • The tow truck shows up without being called.
  • The vehicle has no identifiable company branding.
  • The driver avoids giving their name, license, or paperwork.
  • You’re pressured to make an immediate decision.
  • You’re told your insurance will cover everything without verification.

In any of these cases, stop and evaluate. A few extra minutes spent verifying could save you hundreds of dollars and hours of stress.

How to Protect Yourself During a Breakdown

If your vehicle breaks down or you’re involved in an accident, take the following precautions to protect yourself:

1. Stay Calm and Take Control

Scammers rely on stress and confusion. Try to stay composed, move to a safe location, and evaluate the situation logically.

2. Call Your Insurer or Roadside Provider First

Don’t let anyone tow your car until you’ve spoken to your insurance provider or a company you trust, like Maningham Towing.

3. Ask for Identification and Documentation

A legitimate car towing Melbourne operator should provide:

  • Company name
  • Business registration
  • Driver’s ID
  • License plate of the tow vehicle

If they can’t or won’t provide these, walk away.

4. Read Before You Sign

Don’t rush into signing any paperwork. Read the fine print and ensure you understand all charges and the destination of your vehicle.

5. Document the Interaction

Take photos of:

  • The tow truck
  • License plates
  • The driver’s ID
  • Any paperwork or contracts

This documentation can be essential if you need to file a dispute or a complaint.

What to Do If You Suspect a Scam

Even if you’ve already agreed to a tow, there are steps you can take afterwards:

  • File a police report if you believe the tow was unlawful.
  • Contact Consumer Affairs Victoria to complain.
  • Report to your insurance and ask if they can intervene.
  • Leave reviews online to warn others about the scam.

Choosing a Trustworthy Towing Company

Not all tow truck companies are out to scam you. There are many reputable services available—you just need to know how to identify them:

  • Look for experience and transparency: Maningham Towing has served the car towing Melbourne community with integrity and professionalism.
  • Check online reviews: Look for consistent, authentic feedback from locals.
  • Ask locals for recommendations: Your mechanic, insurer, or even your neighbours may know who to trust.

Why Maningham Towing Is Different

At Maningham Towing, we understand how stressful it can be to need roadside assistance. That’s why we offer:

  • Transparent pricing with no hidden fees
  • Fast response times across Melbourne
  • Fully licensed and insured drivers
  • 24/7 emergency availability
  • Honest, friendly service you can rely on

We don’t just promise safe and affordable car towing in Melbourne—we deliver it. No surprises. No pressure. Just reliable help when you need it most.

Scams are never expected, but you can be prepared. By understanding the tactics used by unethical towing operators and taking smart, cautious steps during an emergency, you can keep your vehicle—and your wallet—safe.

Remember, you always have the right to choose who tows your car. Don’t let urgency cloud your judgment. For a trustworthy car towing Melbourne drivers rely on, choose Maningham Towing.

Save our number today. Because when emergencies happen, it’s good to know help is just a call away.